FAQ Hub

Quick answers for every part of the conference experience

This FAQ page is built for attendees, sponsors, speakers, volunteers, media, and partners who want clarity fast. Explore logistics, participation details, and support channels designed to keep the Global Technology Conference running smoothly for a worldwide community.

Secure tickets Plan travel

Need support

Contact the team

Reach our organizers for accessibility, scheduling, or media requests.

Go to Contact →

Get involved

Volunteer program

Learn about roles, time blocks, and training for volunteer teams.

View Volunteer Program →

Partnerships

Sponsor resources

Explore brand activations, exhibitor logistics, and deliverables.

See Sponsors →

On this page

Search by audience

Filters cover attendee passes, speaker requirements, media access, and partner benefits so you can navigate straight to what matters.

Practical answers for attendees

Conference FAQ — everything you need before you arrive

Clear guidance on tickets, arrivals, travel, media, and on-site access. If you still have questions, our team is ready to help.

What ticket types are available and what do they include? ▾

We offer Full Conference, Expo Hall, and Student passes. Full Conference includes all keynotes, sessions, and community events. Expo Hall grants access to the sponsor floor and partner activations. Student passes require a valid student ID at badge pickup. Compare and purchase on the Tickets page.

When and where can I pick up my badge? ▾

Badge pickup opens the afternoon before Day 1 and continues each morning at the main registration hall in the venue lobby. Bring a government-issued ID and your ticket QR code. You can view location maps on the Venue page.

Can you provide a visa invitation letter? ▾

Yes. After purchasing a ticket, request a visa invitation letter in your confirmation email or by contacting our support team. Letters are provided in 3–5 business days and require a valid passport number.

What accessibility services are available on site? ▾

The venue is fully accessible with elevators, step-free routes, and reserved seating. We provide quiet rooms, captioned keynotes, and on-request mobility assistance. Let us know in advance through the Contact page so we can prepare.

How do I register for workshops? ▾

Workshop seats are limited and require a Full Conference pass. Reserve your spot from the Workshops page. You can manage your selections in your attendee portal up to 48 hours before the event.

What does the venue access policy look like? ▾

Entry requires a badge and a quick security screening. Bags are permitted but subject to inspection. Re-entry is allowed; keep your badge visible when returning from breaks.

How should I plan travel and accommodation? ▾

We recommend booking early for the best hotel rates. See airport transfer options, partner hotels, and local transit details on the Travel Information page.

Do you offer media passes and press support? ▾

Accredited media can request a pass for press access, interview scheduling, and content zones. Apply on the Media page and review the News page for embargo updates.

How can I volunteer or support the event? ▾

Volunteer roles include session support, attendee services, and speaker coordination. Apply via the Volunteer Program. Accepted volunteers receive a pass and training.

I want to sponsor or partner with the conference — who should I contact? ▾

We offer tiered sponsorships, partner booths, and community collaborations. Explore packages on the Sponsors page or connect directly through Partners.

How can I reach the team for unresolved questions? ▾

The fastest way is our dedicated help desk at Contact. We respond within one business day and can connect you with ticketing, program, or travel specialists.

FAQ Support

Get the exact answers you need before you arrive.

Still have a question? We can help with registration, travel details, and ways to contribute to the community.

Contact the team Browse all FAQs

Secure your ticket

Choose your pass type and lock in your seat for keynotes, sessions, and networking.

View tickets →

Logistics

Plan your travel

Find visas, hotels, transit options, and arrival tips for a smooth trip.

Travel information →

Community

Volunteer with us

Join the on-site team and help deliver a welcoming, global experience.

Volunteer program →

Support

Ask a direct question

Send your inquiry to our team for quick, accurate help.